ISP Billing & Network Management System for Hotspot and PPPoE

Noch Wired makes it easy to sell internet, connect, bill and support your customers. Our Billing system required minimal setup and can easily integrate into your IT and Network infrastructure.

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Image of Devices page

Devices Page

Device Monitoring Details

Device Monitoring Details

Health Check For Device Interfaces

Health Check For Device Interfaces

Graph of the traffic on a particular interface

Graph of the traffic on a particular interface

Graph showing the disk usage of a device

Graph showing the disk usage of a device

Image showing the result of running a command on the device

Image showing the result of running a command on the device

Image showing how to add a device

Image showing how to add a device

Integration with M-pesa Paybill and Till Number

Peace of mind that all customers are billed and accounted for. Automatically send invoices and collect payments. Our billing engine is designed to make collection of payments easy by using M-pesa STK push, manual Paybill and till number payments

Comprehensive Billing & Payments

Noch Wired Convergent Billing software including Prepaid and Postpaid, Subscription billing, ISP Billing, Hotspot billing and PPPoE billing.

Network Device Management

Automate Network Management with Noch Wired. Leveraging Openwisp open source project, we allow you to automate many aspects of networks: from monitoring, RADIUS, hotspots, mesh and firmware upgrades

Customer Management Portal

Customers can log in to manage their accounts, view billing history, monitor usage, and make payments directly, reducing customer support load.

Network Performance Monitoring

Detailed traffic reports with data on peak usage times, bandwidth utilization, and data flow to identify patterns and optimize network efficiency.

Centralized control with our RADIUS server

Manage user credentials and permissions from a single point, making it easier to control access across all network devices. We supports a wide range of devices and services, providing flexibility to work with different vendors and technologies.

Scalable Architecture

Manage multiple regions, customer tiers, and network types within one platform, allowing for easy scalability as your ISP business grows.

Reporting & Analytics

Generate reports on billing, network health, usage trends, and customer activity, providing valuable insights for better business decisions.

Email, SMS and WhatsApp Notifications

Sends automated SMS notifications to customers about upcoming bills, payment due dates, and payment confirmations, ensuring they’re always aware of their account status. Enables targeted SMS marketing campaigns to announce new plans, offers, and discounts, keeping customers engaged and encouraging upgrades.

Improved performance

The core Noch Wired system software runs on own servers freeing up valuable resources like RAM and cpu on your devices to perform there core jobs. Unlike other isp management software's in the market, our services will run on even the most basic equipment

Frequently Asked Questions

If you can not find answer to your question in our FAQ, you can always contact us or email us. We will answer you shortly!

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Frequently Asked Questions (FAQ)

RADIUS (Remote Authentication Dial-In User Service) is a protocol that provides centralized authentication, authorization, and accounting (AAA) for managing user access to a network. For ISPs, RADIUS ensures secure user authentication, tracks network usage for billing, and streamlines customer management by providing a single system to control access, monitor activity, and support billing automation.

Noch Wired automates billing by integrating with RADIUS to track data usage, session duration, and customer details. This allows the system to generate accurate invoices, process payments, and send automated payment reminders or confirmations. You can customize billing cycles, support usage-based pricing, and connect to various payment gateways to simplify customer payments.

Yes! Noch Wired includes Email, SMS and WhatsApp messaging services that allow ISPs to send automated notifications, such as billing reminders, payment confirmations, usage alerts, and service updates. This keeps customers informed and reduces the load on customer support.

Absolutely. Our software is designed to work with various network devices—such as routers, switches, and access points—from different vendors. It allows you to manage all of these devices from a centralized dashboard, making network management much more efficient.

Noch Wired includes a customer self-service portal where users can check their account details, view billing history, monitor data usage, and make payments. It also provides a built-in support ticketing system, allowing customers to submit issues or questions. This self-service functionality significantly reduces the need for direct support.

Yes, you can set up usage alerts to notify customers when they reach certain data thresholds. The system also supports configurable session limits and disconnect policies, which can help maintain network stability and prevent overuse during peak times.

The system continuously tracks network performance and device status, providing real-time insights into traffic, bandwidth usage, and potential issues. With traffic analytics and automated alerts for device downtime or performance issues, ISPs can maintain a stable and efficient network.