ISP Billing System for Kenyan WiFi, Hotspot & PPPoE Providers

Noch Wired is ISP and WISP billing software built for Kenya. Collect payments automatically through M-Pesa STK push, paybill or till, bill your hotspot and PPPoE customers, send SMS and WhatsApp reminders, and manage your routers from one dashboard. Built on open-source OpenWISP, the core system runs on our servers, so your routers stay light, and it works with MikroTik, OpenWrt and other vendors.

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Image of Devices page

Devices Page

Device Monitoring Details

Device Monitoring Details

Health Check For Device Interfaces

Health Check For Device Interfaces

Graph of the traffic on a particular interface

Graph of the traffic on a particular interface

Graph showing the disk usage of a device

Graph showing the disk usage of a device

Image showing the result of running a command on the device

Image showing the result of running a command on the device

Image showing how to add a device

Image showing how to add a device

ISP Billing Software for Every Kind of Kenyan Internet Provider

WiFi hotspot operators - Sell time- and data-based vouchers, accept M-Pesa on the login page, and let customers pay and connect on their own. Read: How to start a profitable WiFi hotspot business in Kenya.

Home and estate ISPs (PPPoE) - Bill monthly subscribers, send payment reminders, and suspend and reconnect accounts automatically, with no spreadsheets and no manual checking.

WISPs with mixed networks - Run MikroTik, OpenWrt, Huawei Gpon and other equipment from one billing system and one device dashboard.

M-Pesa Billing for ISPs: STK Push, Paybill and Till

Stop matching M-Pesa messages to customers by hand. Noch Wired collects payments through M-Pesa STK push, paybill and till number, and records every payment against the right customer account.

STK push - the customer gets a payment prompt on their phone, and access is activated when it succeeds.

Paybill and till - payments are matched to accounts, so your books agree with your network.

Automatic invoices and receipts - customers get confirmations by SMS and email.

Fewer “I paid but I’m blocked” calls because payment and access are linked.

Not sure which to choose? Read Paybill vs Till: which is best for your ISP and How to accept M-Pesa payments for your WiFi business.

Features

ISP, Hotspot & PPPoE Billing

Prepaid and postpaid plans, subscription billing and voucher sales in one system. Automatic invoices, payment reminders and disconnections.

Router & Device Management

Monitor, configure and update your routers from one dashboard. Built on the open-source OpenWISP project, with monitoring, RADIUS, hotspots, mesh and firmware upgrades.

Customer Self-Service Portal

Customers log in to pay, check usage and view billing history, which means fewer calls to your support line.

Network Performance Monitoring

Traffic graphs, peak-usage times and bandwidth reports for every device and interface. Spot problems before customers do.

Central RADIUS Server

Manage customer credentials and access policies in one place, across MikroTik and other vendors’ equipment.

Built to Scale

Manage multiple regions, customer tiers and network types in one account as your ISP grows.

Reporting & Analytics

Revenue, payments, network health and customer activity in clear reports, so you can see what’s earning and what isn’t.

SMS, WhatsApp & Email Alerts

Automatic bill reminders, payment confirmations and usage alerts, plus SMS campaigns for new plans and offers.

Light on Your Routers

The core system runs on our servers, not your routers, so even basic equipment keeps its RAM and CPU for carrying traffic.

Start Billing Your Customers in 4 Steps

1. Create your account - Sign up free and set up your company details.

2. Connect your routers - Add your devices. Start with How to configure MikroTik to work with Noch Wired.

3. Create your plans - Set prices, speeds, data limits and validity periods for hotspot and PPPoE customers.

4. Get paid. - Customers pay by M-Pesa and are connected automatically. Late payers can be disconnected automatically.

Hotspot Billing and PPPoE Billing in One Platform

Hotspot

Hotspot billing

Hotspot billing suits cafés, estates, shops and public WiFi. Customers pick a package on the login page, pay by M-Pesa and get online within moments. You can sell by time or data, and limit each voucher to one device.

Cafés
Estates
Shops
Public WiFi
Student hostels
Noch Wired Client Internet plans page
Configure multiple plans for your users
PPPoE

PPPoE billing

PPPoE billing suits home and business subscribers on a monthly plan. Accounts are invoiced on a schedule, reminders go out before the due date, and service can be suspended automatically after non-payment. See how to stop unpaid WiFi customers.

Homes

Businesses

Schools

Run both on the same account if your business needs both.

Why ISPs Choose Noch Wired

Made for Kenya - M-Pesa STK push, paybill and till are part of the billing engine.

Works with your equipment - MikroTik and other vendors, managed from one dashboard.

Built on open source - Device management runs on OpenWISP, which is proven, transparent and vendor-neutral.

Light on your hardware Our servers do the heavy lifting, so your routers don’t have to.

Quick to start Minimal setup, with no new infrastructure to buy.

Try Noch Wired Free

Create an account and see how it works with your own network

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Frequently Asked Questions

If you can not find answer to your question in our FAQ, you can always contact us or email us. We will answer you shortly!

Frequently Asked Questions (FAQ)

RADIUS (Remote Authentication Dial-In User Service) is a protocol that provides centralized authentication, authorization, and accounting (AAA) for managing user access to a network. For ISPs, RADIUS ensures secure user authentication, tracks network usage for billing, and streamlines customer management by providing a single system to control access, monitor activity, and support billing automation.

Yes. You can collect payments through M-Pesa STK push, paybill and till number, and each payment is recorded against the customer’s account.

Noch Wired automates billing by integrating with RADIUS to track data usage, session duration, and customer details. This allows the system to generate accurate invoices, process payments, and send automated payment reminders or confirmations. You can customize billing cycles, support usage-based pricing, and connect to various payment gateways to simplify customer payments.

Yes! Noch Wired includes Email, SMS and WhatsApp messaging services that allow ISPs to send automated notifications, such as billing reminders, payment confirmations, usage alerts, and service updates. This keeps customers informed and reduces the load on customer support.

Absolutely. Our software is designed to work with various network devices—such as routers, switches, and access points—from different vendors. It allows you to manage all of these devices from a centralized dashboard, making network management much more efficient.

Noch Wired includes a customer self-service portal where users can check their account details, view billing history, monitor data usage, and make payments. It also provides a built-in support ticketing system, allowing customers to submit issues or questions. This self-service functionality significantly reduces the need for direct support.

Yes, you can set up usage alerts to notify customers when they reach certain data thresholds. The system also supports configurable session limits and disconnect policies, which can help maintain network stability and prevent overuse during peak times.

The system continuously tracks network performance and device status, providing real-time insights into traffic, bandwidth usage, and potential issues. With traffic analytics and automated alerts for device downtime or performance issues, ISPs can maintain a stable and efficient network.

MikroTik routers are supported, and device management is built on OpenWISP, which also supports OpenWrt devices. E.g Xiami mi router 4c

Yes. Customers choose a package on the login page, pay by M-Pesa STK push and are connected after payment.

No. The core Noch Wired system runs on our servers, so your routers only handle your customers’ traffic.

Most ISPs are billing within a day. Our MikroTik setup guide walks through each step.

Start earning today with Noch Wired