About Us
About Us
Welcome to Noch Wired!
Welcome to Noch Wired – your comprehensive solution for managing ISP routers and billing with ease. Our platform is designed to streamline the management of MikroTik routers and provide seamless integration with billing systems, including MPESA for efficient transaction handling.
At Noch Wired, we understand that running an ISP is about more than just delivering internet. It’s about building strong customer relationships, ensuring network stability, and staying agile in a fast-evolving digital landscape. Our platform is designed to address these needs, enabling ISPs to manage customer accounts, network devices, billing, and communications seamlessly from a single, integrated system.
Leveraging OpenWISP, Noch Wired offers robust network monitoring and management, ensuring your routers remain secure, up-to-date, and performing optimally. Our system empowers ISPs to efficiently oversee their entire network, track performance, and address issues proactively.
For ISPs, reliable billing is key to operations, and we have simplified this with integrated MPESA billing, allowing for hassle-free payment processing and real-time tracking of customer accounts. With Noch Wired, you have the tools to manage your network infrastructure and billing all in one place.
Our Mission
To empower ISPs worldwide to deliver exceptional service by simplifying network management, automating billing, and enhancing customer communication. We strive to be the leading choice for ISP operators who value efficiency, scalability, and innovative solutions that drive growth.
Key Features
- Hotspot Management:
Enable seamless, secure access for public networks such as cafes, hotels, and shared spaces with NextWave’s hotspot functionality. The platform provides customizable captive portals, voucher-based access, and supports both free and paid access models, allowing ISPs to expand revenue streams and serve different customer needs effectively.
- PPPoE (Point-to-Point Protocol over Ethernet):
Noch Wired includes robust support for PPPoE to streamline secure, authenticated connections for individual customers. This feature allows ISPs to offer personalized bandwidth and usage limits, enhancing control over user sessions and providing detailed data for billing purposes.
- RADIUS-Based Network Management:
Securely authenticate, authorize, and account for user access across your network. Our RADIUS integration allows centralized user management, streamlining access control and protecting your network’s integrity.
- Automated Billing & Payments:
Noch Wired simplifies billing with automated invoicing, accurate usage tracking, and integration with payment gateways. Support flexible pricing models, usage-based billing, and transparent customer invoicing—all managed in one place.
- Multi-Channel Customer Communications::
Keep customers informed and engaged through automated SMS and WhatsApp notifications for billing reminders, service updates, and support messages. NextWave makes it easy to maintain strong customer relationships with timely, targeted communications.
- Real-Time Network Monitoring & Performance:
Monitor network performance, track user activity, and optimize bandwidth allocation to ensure a reliable experience for customers. Our analytics provide insights into network load, customer behavior, and revenue trends.
- Scalability & Flexibility:
Built for ISPs of all sizes, Noch Wired grows with you. Whether you serve a local area or multiple regions, our platform adapts to your needs, supporting complex infrastructures and diverse customer bases.
Why Choose Noch Wired?
- Centralized & Secure Management:
Manage user authentication, network access, and permissions from a single dashboard, reducing manual tasks and enhancing security. Use our built-in role-based access controls and multi-factor authentication options to keep both customer data and your network secure.
- Effortless Billing & Payments
Automate billing workflows, reduce errors, and enhance customer satisfaction by providing transparent, easy-to-understand invoices. Customizable billing cycles and payment reminders mean you spend less time managing invoices and more time growing your business.
- Hotspot Customization and Control
Noch Wired’s Hotspot feature allows for seamless configuration of public access networks. Create branded captive portals with customizable login options, voucher-based or free access, and secure, session-based authentication to deliver smooth customer experiences in shared spaces.
- Reliable PPPoE Connections for Personalized Service
Control and monitor individual PPPoE connections to offer tailored bandwidth limits and manage data sessions with accuracy. This feature helps ISPs manage dedicated connections for users, improve security, and automate billing according to session data.
- Enhanced Customer Experience
Keep customers connected and informed with automated SMS and WhatsApp messaging. From billing alerts to usage notifications, NextWave helps ISPs deliver responsive and reliable service. Our customer self-service portal empowers users to view usage, make payments, and access support on their terms, reducing support burdens on your team.
- Proactive Monitoring & Reporting
Identify network trends, spot potential issues, and keep track of user sessions with our real-time analytics tools. These insights help you optimize bandwidth, improve service quality, and make data-driven decisions.Generate custom reports on customer activity, network performance, and financials, supporting your long-term planning and operational efficiency.
Our Vision
We envision a world where ISPs can focus on expanding connectivity and improving customer experiences, without getting bogged down by operational complexities. Noch Wired is built to be the ISP industry’s leading solution, supporting networks that empower communities, drive businesses, and connect the world.