Trees, walls, and even your neighbor’s roof can get in the way of your Starlink signal. Putting the dish on a roof or pole with a clear view of the sky can help keep your Wi-Fi connection steady.

10 Nov,2026, 7:50
In town, it is easy for buildings, trees, water tanks, and nearby rooftops to block the sky. The best place for your dish might not be the easiest to reach, but it needs a clear view to work well.
Your dish needs a clear view of the satellites as they move across the sky. Starlink recommends an unobstructed view from about 20 degrees above the horizon in every direction. That is a pretty wide area, so even something that seems far away, like a wall, tree, or tall building, could get in the way.
You don’t need to point the dish in a particular direction. Just mount it upright and let it find the right angle. Aim for a spot with as few obstructions as possible.
Even a small obstruction can interrupt your connection for a few seconds when a satellite passes behind it. If you’re using a hotspot, that could mean videos buffering or logins failing, especially during busy evening hours.
The Starlink app can help you choose a spot. Stand where you plan to install the dish, hold up your phone, and use the camera tool to check for anything blocking the sky.
In the app, go to Settings > Obstructions. Scan carefully for the most accurate results. Raising the dish by a few meters could help a lot. It’s also worth checking again in a few weeks because trees keep growing.
Good places to mount your dish
The highest part of your roof:
This is often your best bet. Try the roof peak or the highest flat section. A flat concrete roof with a low wall can work well if the dish sits above the wall.
On a mabati roof, the ridge is usually a good spot. Make sure the roof is sturdy and the fittings won’t let water in.
A short pole or mast:
If a water tank, parapet wall, or taller building blocks the view, a pole can give the dish some extra height. Make sure it is sturdy, braced, and bolted to something solid. Wind can put a lot of pressure on both the dish and the pole.
A rooftop you don’t own:
Hostels, rental blocks, shops, churches, and schools may have a suitable flat roof. Get written permission from the owner before installing anything. Agree on who’ll pay for the power and what happens if the building is sold or needs repairs. Keep the equipment somewhere people can’t easily reach it.
A water tank stand or tower:
These can give you a great view of the sky, but they may be hard to access. Use one only if the structure can support the dish and a qualified person can help install it.
A wall or balcony:
These are only worth considering if the app shows a clear view. In town, a roof above a wall mount can block the dish, and balconies are often shaded by the floor above. Check the view before you install it.
A yard:
If there is no good spot on the roof, you can put the dish in the yard. Make sure it has a clear view of the sky and won’t get knocked over, stolen, or covered in dust. Walls and fences can block the signal too.
Places you should avoid
- Under or next to trees: Their branches can block the view, especially if the trees grow quickly.
- Near tall buildings or billboards: They can block the sky, even from a distance.
- Beside a wall taller than the dish: It may get in the way.
- Under eaves or awnings: These can block the dish’s view of the sky.
- Behind a window: It might work temporarily, but the connection can be slower and less reliable. It’s not a good choice for a business.
- Power lines: Never mount the dish near power lines or on a Kenya Power pole. Don’t climb or work near live power lines.
Make sure the dish is secure
Finding a clear spot is just the start. Choose a mount that suits your roof and attach it to something solid. If your roof is made of thin sheets, bolt the mount to the frame underneath. Seal every hole to keep rain out.
Keep the cable safe
Use the shortest cable that will reach, and check the length before you start. If you need an extension, ask Starlink or your seller which one they recommend.
Before the cable enters the building, leave a small loop so rain drips off instead of running inside. Keep the cable out of direct sunlight and away from sharp edges and rodents. Secure it so it won’t flap around in the wind.
Be ready for power cuts and lightning
Connect your dish and router to a battery backup or UPS, and use surge protectors. Ask a qualified technician to check the earthing. A dish mounted high on an exposed roof can be at risk during a lightning storm.
Protect your equipment from theft
Bolt the dish down with fixings that are difficult to remove. Keep the router in a locked room or cabinet, and ask a caretaker or neighbor to keep an eye on the equipment.
Be careful when working on the roof. Don’t climb up alone, in wet or windy weather, or near power lines. If you’re not confident you can do the job safely, hire someone with the right experience and equipment.
The best spot may not be the first one you try. Temporarily set up the dish in a few different places and compare how well it works. Use the app to scan each spot. Once the dish is powered on, leave it running for a day or two, then check the obstruction map. It shows where the dish has been losing sight of satellites.
After choosing a spot, install the dish and check the connection again, especially after the rainy season or if trees grow or new buildings appear nearby. A problem that looks like a billing or router issue might actually be caused by a branch creeping into the dish’s view.
The dish is only one part of your setup. Your router and access points also need to be positioned well around your business. The dish affects how reliable your internet connection is, while the access points determine where people can use it.
With Starlink, small changes can make a big difference. Raising the dish by half a meter, moving it to another corner of the roof, or trimming a branch could make your connection much more stable. Taking the time to find the right spot can pay off every day.
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